Maintenance

We understand that managing your fleet costs and keeping your business cars and vans on the road is paramount. That’s why we are focussed on helping you keep your business fleet on the move and fully operational by increasing your uptime and reducing your downtime! A simple step towards this is to ensure that your company cars and vans are fully maintained on a regular basis.

With your Business Contract Hire, you can select maintenance giving you greater control over your fleet management costs and peace of mind that our services are just a phone call away.

For full details on what's included and excluded in our maintenance and tyres package please click here. 

What’s included?

Servicing, MOT and Repairs

All vehicles are serviced in line with the manufacturer's recommended servicing intervals at our preferred supplier network. If you book a service in advance we’ll arrange collection and delivery of your vehicle (subject to availability). Likewise, any repairs required are also carried out through our quality controlled supplier network. We can offer a replacement vehicle if the work takes longer than expected subject to your Business Contract Hire agreement.

Tyres

Premium brand tyres are fitted by our approved suppliers. We replace all damaged tyres and any tyres with a tread depth of 2mm or less across the central 3 quarters of the tread band (the legal minimum is 1.6mm). To make life a little easier, we can also offer a mobile tyre replacement at your driver’s home or office (subject to availability). 

What's not included?

Windscreens

Windscreens or other window glass are not included in our maintenance package but we can arrange replacement on a recharge basis. This enables you to take advantage of the generous discount structure in place with our preferred suppliers.

What are the benefits?

• Removes risk
• Hassle free
• Peace of mind
• Convenience
• Keep on the move

Complete transparency

• Excludes routine top up of fluids, such as engine oil, washer fluid, etc.
• Excludes any repairs caused through accident damage, vandalism, misuse, theft, frost damage or fuel contamination
• Excludes any repairs or replacements caused by driver error or negligence or by failure to keep to the manufacturers' agreed service intervals
• Excludes windscreens or other window glass

Explaining LeasePlan Confident

LeasePlan Confident is a way for your business to lease vehicles with built-in cover that allows you to return them without an early termination fee if there is an unexpected event.

This means you can upsize your fleet to take advantage of new opportunities, while knowing you have the flexibility to downsize again if your situation changes, with no early termination charges for your business.

Cover

LeasePlan Confident covers six key events. Four relate to the employee driving the leased vehicle, while the other two apply to your business as a whole. They are:

• Your employee resigns from your business
• Your employee is made redundant
• Your employee loses their driving licence for medical reasons
• Your employee passes away
• Your business partnership dissolves
• Your business becomes insolvent

It’s important to note that this is not an insurance product. When you choose LeasePlan Confident, we commit to waiving our early termination charge for the areas covered.

Key exclusions and terms

As you would expect, there are some exclusions that apply as well as specific terms about the nature of the cover itself. Everything is covered in our full terms and conditions, but we would like to highlight the key points now, so it’s clear how the contract works.

• We offer LeasePlan Confident to SMEs and small corporate businesses
• The cover does not apply if an employee dies from self-inflicted injury or from alcohol, solvent or drug abuse
• We do cover voluntary redundancy, but not retirement, the end of a fixed term contract, probationary periods, career breaks, relocations or dismissals for misconduct or industrial action
• When a claim is being made for medical reasons, the licence must be set to be lost for at least six months (pre-existing conditions excluded)
• For the cover to apply, the termination must be at least six months after the vehicle set live date
• We must receive notice in writing seven days before the termination date
• The maximum amount that will be paid by this cover for the early termination fee is £5,000. In the rare cases of early termination fees over this level, we will pay the first £5,000, with the remainder paid by you
• Excess mileage and damage recharges must still be paid if they are applicable